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Weekly club challenge not restarting or giving out prizes.

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  • #16
    Quick update, we're still investigating this!

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    • #17
      Thank you for the prize reimbursement, it has really boosted my teams morale. Have you found the issue? A team member suggested changing the team name of Blaze420 but I cannot find a way to change the name just the icon. Would that help and if so how would I go about making that change?

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      • #18
        The issue is still there today

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        • #19
          Any updates?

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          • Jennib420
            Jennib420 commented
            Editing a comment
            My team recieved reimbursement prizes but we all still have the issue of the challenge not restarting. Is there any new information I can provide or anything to update my team with?

        • #20
          Originally posted by Jennib420 View Post
          Any updates?
          My apologies, I missed your latest message here on page 2 of the forums. We're still working on it, looks promising, but just taking time. Apologies again here.

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          • #21
            Originally posted by Mobile Admin View Post

            My apologies, I missed your latest message here on page 2 of the forums. We're still working on it, looks promising, but just taking time. Apologies again here.
            ^^ is that have anything to do with why i can't access my club now? anyone else having problems accessing clubs?

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            • #22
              Originally posted by esmee View Post

              ^^ is that have anything to do with why i can't access my club now? anyone else having problems accessing clubs?
              Yes. We're actively working on the issue and hope to have a fix in place very soon. Please keep watch also on Twitter at @KI_Alerts as we'll be updating everyone there too.

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              • #23
                We can access our clubs but the club challenge hasn't restarted for a month

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                • #24
                  Originally posted by Jemy11 View Post
                  We can access our clubs but the club challenge hasn't restarted for a month
                  I'm sorry for the continued delay, I'm asking the team today on this! I know we're working on a resolution.

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                  • Jennib420
                    Jennib420 commented
                    Editing a comment
                    Did you learn anything from the the team?

                • #25
                  Ok thank u for keeping us updated

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                  • #26
                    Hey, i was just curious how your club is doing? Did KI get it fixed for you?

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