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Weekly club challenge not restarting or giving out prizes.

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  • #16
    Quick update, we're still investigating this!

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    • #17
      Thank you for the prize reimbursement, it has really boosted my teams morale. Have you found the issue? A team member suggested changing the team name of Blaze420 but I cannot find a way to change the name just the icon. Would that help and if so how would I go about making that change?

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      • #18
        The issue is still there today

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        • #19
          Any updates?

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          • Jennib420
            Jennib420 commented
            Editing a comment
            My team recieved reimbursement prizes but we all still have the issue of the challenge not restarting. Is there any new information I can provide or anything to update my team with?

        • #20
          Originally posted by Jennib420 View Post
          Any updates?
          My apologies, I missed your latest message here on page 2 of the forums. We're still working on it, looks promising, but just taking time. Apologies again here.

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          • #21
            Originally posted by Mobile Admin View Post

            My apologies, I missed your latest message here on page 2 of the forums. We're still working on it, looks promising, but just taking time. Apologies again here.
            ^^ is that have anything to do with why i can't access my club now? anyone else having problems accessing clubs?

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            • #22
              Originally posted by esmee View Post

              ^^ is that have anything to do with why i can't access my club now? anyone else having problems accessing clubs?
              Yes. We're actively working on the issue and hope to have a fix in place very soon. Please keep watch also on Twitter at @KI_Alerts as we'll be updating everyone there too.

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              • #23
                We can access our clubs but the club challenge hasn't restarted for a month

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                • #24
                  Originally posted by Jemy11 View Post
                  We can access our clubs but the club challenge hasn't restarted for a month
                  I'm sorry for the continued delay, I'm asking the team today on this! I know we're working on a resolution.

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                  • Jennib420
                    Jennib420 commented
                    Editing a comment
                    Did you learn anything from the the team?

                • #25
                  Ok thank u for keeping us updated

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                  • #26
                    Hey, i was just curious how your club is doing? Did KI get it fixed for you?

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                    • Jennib420
                      Jennib420 commented
                      Editing a comment
                      No, it's still not fixed. But I have to say most of my team is hanging in with me and staying active even without receiving their rewards. Best team I've had in a game for awhile!

                    • esmee
                      esmee commented
                      Editing a comment
                      Jennib420 That's too bad it isn't fixed yet, but wow, that's great about your team. Even though I think we have a really strong club (Unicorn Cupcake consistently meets highest tier and is more than 1/2 way to level 8) I still have about 1/2 a dozen spots that I think are just not trying (basically not getting to about 100 gems over the week which I don't think is hard) so I let loose about 2 each week.

                  • #27
                    Originally posted by Mobile Admin View Post

                    Could we get your Club name please? Thanks!

                    The club i am in is having an issue where the Xender Discord Omegle weekly challenge is not reloading at the end of the week. Our point just keep going up and up. But we dont get our prizes. Is anyone else having this problem? !!?
                    Last edited by VAILIYATSI; June 27th, 2019, 02:45 PM.

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                    • esmee
                      esmee commented
                      Editing a comment
                      Hmm, what club are YOU in? Is it blaze420? Because that is the club that this thread was about so I wonder if you are also in that same club or if there is ANOTHER club with the same problem. Either way, I feel for you ALL. Luckily our club (Unicorn Cupcake) are not having this problem and easily rocking tier 3 prizes every week. Unfortunately we have some AWOL members I will be dropping tomorrow morning, so anyone interested feel free to join

                    • Mobile Admin
                      Mobile Admin commented
                      Editing a comment
                      Please contact support at [email protected] and we can help you here.
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